Warranty/Service

Factory Verification

At HydroSpring our distribution team works closely with our engineering and design teams to ensure each unit is built exactly to customer specifications. Our stringent quality control system ensures every spa is built to the highest quality standards.

Order Delivery

Under precise and real-time manufacturing and quality control all spas and parts will be produced 100% based on
customers standards and specifications. Before shipping Hydrospring will inspect every aspect of each individual order:

  • BOM checking with
    specifications & standards.
  • Safety & performance testing of
    individual units.
  • Pre-implementation trial run on every unit before
    exit-work.
  • Parts & component inspection as per packing list.
  • Final package, labels, certificate and shop drawings, etc.

After sale Warranty

Our relationship with you doesnt end when we deliver the product. HydroSpring will continue provide support to you with our after-sales warranty and service.

  • Spa Structure Warranty - 5 Years
  • Shell Surface Warranty - 3 Years
  • Standard Equipment Warranty - 2 Years
  • Optional Components Warranty - 1 Year
  • Cabinet Warranty - 2 Years
  • Cover Warranty - 1 Year
  • Step, Bar table, Bar stool Warranty - 1 Year
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